Policies
SkiDiscounters strives to make your online shopping experience as easy and effortless as possible. Please click on the links below for any further information.
Freight Policy
Return Policy
Privacy Policy
Customer Service
Freight Policy
,Most of our items are shipped via UPS Ground from our East Coast Warehouse. For UPS time in transit please view the attached map.
Some items such as banana boats and water trampolines are shipped from our California warehouse so time in transit and freight charges will vary from the diagram pictured.
We offer a few different shipping options:
UPS Ground is FREE for all orders over $99 within the Continental U.S., and is typically 1-5 business days in transit.
UPS Ground is $9.99 for all orders up to $99.
For all international orders, including Alaska and Hawaii, Free Shipping does not apply & the receiver is responsible for any duties or taxes. We will contact you via email with a freight quote upon receipt of your order.
UPS Air Shipping is optional, and the cost varies based on the weights of the items in your order.
UPS 3 is 3 business days in transit, UPS 2 is 2 business days in transit and UPS1 is 1 business day in transit. Saturday and Sunday do not include business days. Time in transit does not include the shipping date. Orders placed before 12:00pm Eastern Time will ship the same day, orders after 12:00pm will be shipped the following day.
Priority Air Examples:
Ex 1:An order placed 3 day Select on Monday before 12 noon Eastern Time will be delivered on Thursday.
Ex 2: An order placed 2nd Day Air after 12 noon Eastern time on Wednesday will be delivered the following Monday.
If the customer enters the wrong shipping address, zip code, or needs to modify the order after it has been placed, there will be a $20 Re-Routing Fee added to the order.
Return Policy
If you are not completely satisfied with your order within 30 days of purchase from us, just return it following the guidelines below and we will happily give you a refund or replacement.
Return Policy Important Information:
(1) Please contact us via email for a Return Authorization #: Sales@SkiDiscounters.com
(2) Items must be in original boxes and in new condition and be able to be resold. Used equipment CANNOT be returned unless it is defective.
(3) Original proof of purchase is required.
(4) Refunds will be issued in the same method of payment that was used for the purchase.
--------(4a) Shipping charges WILL NOT be refunded UNLESS an error was made by Skidiscounters.com in shipping.
--------(4b) If "Free Shipping" was in effect on the purchase, the actual shipping cost will be subtracted from the refund.
--------(4c)ALL items are subject to a 15% re-stocking fee.
(5) ****Items returned to us WITHOUT obtaining a Return Authorization # are subject to a 25% re-stocking fee.
ALL AIRHEAD, SPORTSSTUFF & BODYGLOVE TUBES HAVE A 90-DAY WARRANTY WITH THE MANUFACTURER.
For Sportsstuff defective tubes, please contact Sportsstuff directly at www.sportsstuff.com or call 888.814.8833 and speak with Erica.
For Airhead defective tubes, please call 800.624.1297 and speak with Melissa.
For Hydroslide & Body Glove defective products, please contact Nash Mfg. at (817).926.5223 or email help@nashmfg.com.
Privacy Policy
Any information received by Skidiscounters.com through our store will not be sold or shared for any reason.
Is Yahoo! Shopping secure?
Yes. Yahoo! Shopping uses secure servers to protect your personal information, including your name, address, and credit card information. We use the Stronghold secure server, currently the second-best selling secure server software and, in our opinion, the best product technically. It supports industry-standard 128-bit SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form and not decoded until we receive it. For added security, we also encrypt the credit card number when it is stored on disk and when we forward it to the merchant.
Shopping online is considered fairly low-risk. According to CNN, "The prevalent opinion... is that online credit card use is actually no riskier for consumers than traditional 'low-tech' transactions." You should feel as safe as you would using a credit card in a store or restaurant, if not more so.
Customer Service
We encourage all of you to shop around our website and search for any products that you may desire. We have recently added a video section for Sportsstuff Towables, so you can see these fun products in action. If you have any questions or comments, please feel free to contact us at sales@skidiscounters.com. We are a very customer-oriented business, and we value any input that our customers might have. Additionally, you can reach us at 1.888.TOW.TUBES for our expert advice. Once again, it is a pleasure to have you at our website and please come again soon. Thank you.
Skidiscounters
2718 Grand Ave
Bellmore, NY 11710
888.TOW.TUBES
516.221.8894
Fx 516.221.8896
Email us at the following:
For Overseas Orders: international@skidiscounters.com
For Resorts: resorts@skidiscounters.com
For Camps: camps@skidiscounters.com
